All Benchmark developers are located at our headquarters in Alpharetta, Georgia. Our Help Desk staff has access to developers should any problems need to be escalated to them. Having local access to developers, our response to problems and requested new features is expedited since there are no international time zone delays, and our communication is greatly improved due to the accessibility of development staff.
Benchmark has developed several custom application solutions for banks using kiosks to dispense cash and other unique needs. Benchmark is receptive to develop cash automation applications for any industry. New devices create new opportunities for other industries to take advantage of secure, fast and accurate handling of cash. “Smart Safes” have also become an area with growing interest, and Benchmark’s expertise in cash handling can be applied to safe technology as well. The CashWare product line provides a high level of controls, audit logs, transaction logs and reporting that makes cash automation even more desirable in any industry or business that handles cash.
The process generally starts with a Non-Disclosure Agreement (NDA) to keep your information confidential, followed by a discovery call with our staff to understand your requirements and then a statement of work developed by Benchmark to define your needs in writing and after its review, a quote is generated.
Our services may also include show-casing the various hardware options and selecting the best product(s) to meet your needs.